5. In a formal business letter, the signature usually consists of the name of the sender’s firm, the writer’s _____, the writer’s typed name, job title and sometimes even the writer’s division or department.
A. handwritten name
B. telephone number
C. e-mail address
D. fax number
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4. The message the writer conveys to the reader is the _____.
A. inside name and address
B. the body of a letter
C. complimentary close
D. the signature
3. All the following are principle or necessary parts of a business letter except______.
A. the Date
B. the Salutation
C. the Salutation
D. References No.
2. In a business letter, a letterhead includes all the following information except______.
A. the sender’s name and address
B. website, and logo, if any
C. postal code and contact details
D. the recipient’s name
1. In a business letter writing, a greeting to the recipient is the______. B
A. signature
B. salutation
C. letterhead
D. inside name and address