题目内容

Analyzing the case of a metro enterprise that the 30-minute stop of the subway caused by discarded plastic bags that were caught on the contact network of urban rail transit, according to iceberg theory, the conclusion can be drawn :( )

A. If small problems have been resolved, they usually don’t recur.
B. Small problems are more often led by accidental factors.
C. Small problems are often the omen of big issues.
D. Small problems should not take much attention or management resources will be wasted.

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How to find out the key point quickly during the process of discovering problems: ()

A. Seek the critical point
B. Seek the hot point
C. Seek the exciting point
D. Seek the painful point

The steps of enterprise diagnosis and treatment are() ①Piloting, revising the plan, promoting and summarizing the gained practicing experiences, to achieve the consulting results comprehensively ②Training the team and teaching the methods ③Overall planning and making the consulting plan ④Data analysis and “observation, listen, question and feeling”, figuring out the disease ⑤Analyzing the major problem and investigating the solutions

A. ①④⑤②③
B. ①④②⑤③
C. ④③⑤②①
D. ①⑤③②④

In the management consulting process, consultants need to develop solutions based on the different conditions of object organizations. The several conditions of solutions indicated by CIM-OSA do not include ()

A. Generic
B. Partially generic
C. Alternative
D. Specified

In management consulting, as an important way to discover problems, comparison is mainly divided into ()

A. reference contrast
B. horizontal contrast
C. vertical contrast
D. contrast between the same kind

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