Department stores are large retail stores selling many different kinds of merchandise 1 in separate departments. Such stores are found in nearly every important city in the world, and the large department stores often contain more than 100 separate departments. The two major 2 of merchandise sold in department stores generally are clothes and home furnishings.The organization of a modem department store is often 3 because of the large number of goods and services provided. 4 , the operation of a store is conducted through five principal divisions. There is the merchandising division, which is responsible for the buying and pricing of merchandise. Then there is the sales promotion division, which controls advertising, display, public relations, and other related matters. Of course, there is the personnel division, which 5 employment and the training and welfare of employees. Next, there is the operations division, responsible for customer and selling services, for deliveries, and for the receiving and 6 of merchandise.Finally, there is the finance and control division, which 7 accounting, customer credit, expense control, and other 8 and budgetary matters. Within these five divisions are many subdivisions. The heads or managers of the five principal divisions are responsible to the general manager. Nowadays, another kind of store that provides such service is a mall or a plaza. A mall is a group of stores built as a unit with on-site parking. Some malls are enclosed 9 people can shop comfortably in any kind of weather. Large malls may also contain 10 hotels, restaurants, libraries, banks, post offices, medical clinics, theaters, and parks.