In a business letter, the _____________ is when the letter is written.
A. date
B. inside address
C. complimentary close
D. salutation
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When writing business letters, we should _________.
A. write clearly and concisely
B. show courtesy
C. remain professional
D. double-check the letter
Which of the following is NOT a business letter?
A letter of inquiry
B. A letter of recommendation
C. A letter of application
D. A letter to your boyfriend or girlfriend
Which of the following are correct concerning personal letter?
A personal letter is an informal letter
B. A personal letter is also known as “private letter” or “friendly letter”.
C. A personal letter serves as a way of communication between people who are usually well acquainted.
D. A personal letter usually consists of topics on a personal level.
When answering questions in a Q and A session, you should ____________.
A. speak clearly and confidently
B. stay calm and always think about your answer before you speak
C. refer back to your notes or previous slides when necessary
D. give more people opportunities to communicate with you
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