To: Lee BrightFrom: FiilmoreBankDear Mr Bright: Thank you for your email dated Oct 14 regarding a fee charged to your checking account In answer to your question, the fee of $25 was charged because your average daily balance for the month of September dropped below $5,000 This is in line with the policy that governs your account, which is a Privilege Plus account To avoid this fee in the future, please maintain an average daily balance of $5,000 in the account Or, you can switch to a different type of checking account The Privilege Basic account, for example, has no minimum balance requirement Of course, it also does not entitle you to the benefits of Privilege Plus status: free checks and debit cards, enhanced online security, and online banking services at no charge If you would like to make a change, you can contact a customer service representative at 555-2904 Also, because you are such a valued customer, we will go ahead and refund the fee in question However, this is a one-time action; in the future, any fees will be applied to your account So we encourage you to take the necessary steps to ensure that your account remains in good standing As always, thank you for banking with us 166 Why was this email written
A. To respond to a customer inquiry
B. To announce a policy change
C. To advertise to a new customer
D. To apologize for an error
查看答案
Dear Mr. Cobb, I am writing to express interest in the advanced graphic design position your company has advertised on the website Quick Jobs.com. After reviewing in detail the specifications for the job, I believe I am an eligible candidate. My 12-year career in graphic design began with the firm Vista Solutions, where I interned as a recent college graduate. For two years, I gained practical experience working with the top graphic software programs in a fast-paced, deadline-oriented environment. From there, I moved on to an associate designer position with FDM Graphics. I remained with this company for six years, during which I earned the Employee of the Year award twice. Most recently, I worked for your competitor, New Salem Design, as a senior graphics editor for four years. You can find more details about my work history in my resume, which is enclosed. Also, I am including a small portfolio of some of my most successful projects. I would love the opportunity to discuss this material with you in person. Sincerely, Lena Fitch Dear Ms. Fitch, Thank you for your interest in working with us here at Belfry GD, and for submitting the cover letter and resume. After carefully reviewing your portfolio and work experience, I agree that you would be a tremendous asset to our company. The next step is for you to come in for a personal interview with me and a few of my colleagues in the advanced graphic design department. In particular, I am interested in hearing more about the recognition you received during your time with FDM graphics. We have allotted Mondays, Wednesdays, and Fridays, from 1:30 pm to 4:30 pm, for interviews. Please contact our human resources director, Isaac Reginatti, at 555-1959 to reserve a time slot for your interview. I look forward to making your acquaintance and discussing this opportunity further. T.M. Cobb Director, Advanced Graphic Design Belfry GD How did Ms. Fitch hear about the opening
A. Through an online posting
B. In a letter from Mr. Cobb
C. From a competitor
D. At a university job fair
In what situation should employees notify their managers
A. When they want to work overtime
B. If they have a problem with their computer
C. After they are approved for extra work
D. If they forget to bring their punch card
Welcome to Camden Provincial Park, one of the country’s oldest and most celebrated natural spaces! The 745 acres of the park were (147) to the provincial government by entrepreneur and naturalist John Camden in 1899. Since then, the area has been instrumental in the preservation of the yellow-petaled sprite flower and the western brown shrub bush. These species grow (148) in this region and no other in the world. In modern times, the park has added recreation facilities to encourage people to visit and appreciate this unique landscape. Over 25 miles of hiking trails await you, and there are 16 primitive campsites available to guests. Please remember to follow (149) park rules at all times, and enjoy your time in Camden Provincial Park!
A. programmed
B. granted
C. assumed
D. revealed
From: Seth Anderson, Head of SalesTo: Sales teamSubject: Survey results Team, we have received the results from our most recent customer survey. What follows is a brief overview of the key findings: * Our most popular product by far is still the Steelman Professional wristwatch. Customers love its sleek, sophisticated look, and they also report that the digital features are easy to program and extremely useful. * We are also getting good feedback about the new Timekeeper wristwatch. Most people who responded to the survey regarding this model pointed to its reliability as the main reason why they liked it. * Despite our best efforts, the Steadfast Super Sport watch still isn’t selling. Customers say that it has so many functions that it is difficult to use. When selling this watch, I recommend that you emphasize its durability instead of its functionality. What is the purpose of the email
A. To get feedback on a customer survey
B. To introduce a new product
C. To explain better sales techniques
D. To summarize a set of data