Questions 18 to 20 are based on the following passage. At the end of the passage, you will be given 15 seconds to answer the questions. Now listen to the passage. According to the passage, what would good negotiators do
A. Study the case carefully beforehand.
B. Stick to a set target.
C. Appear friendly to the other party.
D. Try to be flexible about their terms.
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Questions 8 to 10 are based on the following conversation. At the end of the conversation, you will be given 15 seconds to answer the questions. Now listen to the conversation. How many parts of the player is the man complaining about
A. Three.
B. Four.
C. Five.
D. Six.
Questions 11 to 13 are based on the following passage. At the end of the passage, you will be given 15 seconds to answer the questions. Now listen to the passage. Why were the two large jets specially mentioned
A. To show the key role played by the air traffic controller.
B. To show the great responsibility of the pilots.
C. To give an example of air disasters.
D. To show that air travel is far safer than driving a car.
1. apologizing for not attending;2. tell the reason;3. ask to accept apology. You should write about 100 words on ANSWER SHEET 2. Do not sign your own name at the end of the letter. Use "Jack" instead. You do not need to write the address. ( 10 points)
Questions 18 to 20 are based on the following passage. At the end of the passage, you will be given 15 seconds to answer the questions. Now listen to the passage. What do good negotiators and average negotiators have in common
A. Experience in negotiating.
B. A high level of intelligence.
C. The time they spend on preparation.
D. The amount of pay they receive.